I found Don’s approach very professional which is also how the job ended up being done. The property manager spoke to me about a large mark on an outside wall. Even though I pointed out that the mark was there when I moved in and recorded on the Entry Report (which he confirmed) Don’s team still offered to take care of it…and they did. Did an excellent job all over including the carpets. Excellent service Don. If I could, I would have given you 6 stars out of 5.